Privacy Policy

Last updated:

iloventage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by iloventage.

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or communicate with us. This information may include:

Personal Information: Your name, email address, and password. When you sign up or log in with Google, we receive your name, email address, and profile picture from Google.
Order Information: The products you buy, your shipping address, and payment details (like UPI transaction IDs or payment screenshots).
Communication Information: Any information you provide when you contact us for support or other inquiries.

2. How We Use Your Information

We use the information we collect to:

Process your transactions and fulfill your orders.
Communicate with you about your orders, account, and provide customer support.
Verify payments and prevent fraudulent activity.
Improve and personalize your shopping experience on our site.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers performing essential functions on our behalf, such as payment processing and order fulfillment.
To comply with applicable laws or a legal process, and to protect the rights, property, or safety of iloventage, our users, or the public.

4. Data Security

We are committed to protecting your data. We use Firebase, a secure platform provided by Google, to store your information. While we take reasonable measures to help protect your personal information from loss, theft, and unauthorized access, please be aware that no electronic transmission or storage is ever completely secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You can manage your profile and shipping addresses from your account page. If you wish to delete your account entirely, please contact us directly.

6. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last updated" date at the top of the policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through the WhatsApp button on our website.